So today I discovered that the article that I wrote for the Ensign, "Fighting Internet Filth," is apparently being used in a class somewhere. For what I can gleen it asks the student to read the article and give their feedback, what they learned, how they can use it, etc. It was actually quite surprising.
I tried to thank all the students that used the article. I was feeling very flattered.
Anyway, I am sure it showed up on a list to pick from but to even make the list is cool in my book. If by chance any of the students ever find their way to this blog and can tell me what the assignment was, I would be very interested.
Very cool!
In a recent poor experience with an online music company, I emailed them to cancel my service and found they had still billed me for a month of service I had never used. I emailed the to request a refund and they told me that they had a no-refund policy and that I would not receive a refund even though the service was never used. This is the email I sent them:
That is fine...if you don't want to refund my money. I will forward this email to all my friends on facebook and Twitter and make sure that they forward it along, making sure that NONE of the them ever make the mistake of signing up with you.Surprisingly, this is what I got back:
You can see clearly by my account that I have not accrued any charges or made any downloads since the day I signed up. Your music selection choices are horrible.
That being said, word or mouth travels fast. I am disappointed that your desire to service your customers is so impaired and your business model is so poor that you have to keep money you haven't earned. I am sure there are others who would appreciate knowing that.
Cheers.
I also escalated your issue to see what I could do for you. My manager has authorized an exception to our no-refund policy on your behalf. We have issued you a refund in the amount of $24.99.
Please note that your bank can take up 5-7 business days to process your refund once we issue it. If you do not see an adjustment to your account after this time, please contact us so we can research your issue for you.
Apparently, social networking is considered a clear and present danger to the reputation of some online companies. I have omitted the name of the company because they did in fact resolve my issue but I thought I would share the experience.
You are probably familiar with the quote, "Quitting is not an option." It seems to be applicable to so many things in life. The irony is that you never hear it unless you are considering quitting. And it's usually said by someone who recognizes that you have had enough of the situation and are about to walk out.
Now before anyone jumps to conclusions, trying to read between the lines, I am not alluding to my job, my marriage or anything else of that nature. First of all, those things are doing great, and a blog post that is going to be available to everyone I know is not the way to break that kind of news.
I was just thinking that some people trick themselves into believing the cliche and therefore don't quit because they remove it from their option list. My question is, when is quitting and option.
Quitting is always an option...it's important that people realize that in everything we set out to do we can quit. The reality is that there are consequences to making a decision to quit or continue on...and though sometimes those consequences are minor, they are still consequences.
In the end, the person who keeps going because they removed quitting as an option is no where near as impressive as someone who took the situation, carefully considered the repercussions of giving up and continuing on and made their decision intelligently.
Choose wisely my friends...choose wisely.
